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Privacy Policy, Terms of Service, and Messaging Policy

Last Updated: September 2025

Introduction

Welcome to Atlantech Global LLC (“Company,” “we,” “our,” “us”). By using our website www.atlantech-global.com, submitting your information, or engaging with our IT and digital services, you agree to the terms of this Privacy Policy, Terms of Service, and Messaging Policy.

Services

Atlantech Global LLC provides professional IT and digital solutions, including:
  • eBook design and publishing across multiple genres and platforms.
  • Writing and editing consultancy with professional authors and editors.
  • Mobile app and website development, along with custom digital design.
We communicate with customers through email, phone, and SMS text messages for project updates, consultations, scheduling, and service-related notifications.

SMS Messaging Consent

By submitting your phone number through our website or service forms, you consent to receive SMS text messages from Atlantech Global LLC. Messages may include:
  • Project updates and confirmation messages.
  • Design or consultation scheduling.
  • Payment, delivery, or account notifications.
  • Promotional or informational offers (only if you opted in).
  • Message Frequency: Varies depending on project activity.
  • Cost: Message and data rates may apply.
  • Opt-Out: Reply STOP to unsubscribe at any time.
  • Help: Reply HELP for more information.
For urgent inquiries, contact us directly at:

Privacy Policy

Data We Collect:

  • Personal Information: Name, phone number, email address, and company or project details submitted through our contact forms or during service engagement.
  • Technical Information: IP address, browser type, operating system, and website usage behavior.
  • Service Information: Details about your project, preferred communication channels, and payment information if applicable.

How We Use Data:

  • To provide, manage, and improve our IT, publishing, and digital design services.
  • To confirm appointments, send project updates, and deliver digital assets.
  • To communicate regarding billing, support, or revisions.
  • To respond to your inquiries and provide customer support.
  • To send promotional messages or newsletters (only if you opted in).

Storage & Security:

  • All customer data is stored securely using industry-standard encryption and access controls.
  • We do not sell, rent, or share personal data with any unauthorized third parties.
  • Data is shared only with verified service providers and vendors essential for operating our website, messaging, and payment systems.

Third-Party Services:

Our SMS and email communications may be facilitated through third-party carriers and platforms (e.g., Constant Contact, Google, Meta, or similar providers). These third parties are bound by confidentiality and compliance requirements.

SMS Consent:

“SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.”

Refunds & Cancellations

Since Atlantech Global LLC provides professional creative and IT-based services, refunds are considered on a case-by-case basis.
  • Refunds are only issued if a service is not delivered as agreed or cannot be completed due to internal issues.
  • Cancellations must be requested before the project has entered the active development or production stage.

User Responsibilities

By using our website or services, you agree to:
  • Provide accurate, truthful, and up-to-date information during contact or project onboarding.
  • Avoid submitting unauthorized, copyrighted, or misleading materials.
  • Use our services solely for lawful, professional, and personal business purposes.
Misuse of the website, communication systems, or digital assets is strictly prohibited and may result in account termination or legal action.

Changes to Policy

Atlantech Global LLC reserves the right to update this Privacy Policy and Terms of Service at any time. Any changes will be posted at www.atlantech-global.com. Continued use of our services after updates indicates acceptance of the revised terms.

Contact Information

AtlanTech Global LLC